Tuesday, January 13, 2009

Email and Etiquette

Etiquette books can be found in today’s society on multiple subjects. Such as proper eating habits, dating etiquette, interviewing etiquette, and now email etiquette. Email has come to be used as one of the main forms of communication in today’s society.

In an article talking about Email etiquette on the website http://www.emailreplies.com/ it talks about how it is necessary so as to not lose and or offend customers. One way to keep the customers happy is to respond to their emails in a timely manner and to answer all of their questions. Customers get frustrated when having to email back and forth multiple times. By maintaining email etiquette a business shows that they are concerned about being professional and helping out their customers. It is especially important for a person to maintain email etiquette because it shows that they are professional and companies look for that in their employers.

There is more information available on http://www.albion.com/netiquette/corerules.html where it talks about basic etiquette for when being in “cyberspace.” It points out that even though you are on the internet you should act the same way that you act in your normal everyday life. When you are chatting with someone on the web, you need to remember you are talking to an actual person. You should stay away from jargon and talk to the person like you were talking to them face to face.

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